The safety and well-being of our employees, DiDi users and drivers is our top priority, and we continue to monitor and respond to evolving public health risks related to the coronavirus. Below is a summary on DiDi’s latest actions:
Lease Extensions for Ride-Hailing Drivers
Under the coordination of Xiaoju Automobile Solutions (XAS), a DiDi subsidiary, 94 leasing companies and 26 insurers have agreed to extend leases and waive the February payment for ride-hailing drivers who have rented cars from XAS’s leasing partners in 16 cities in Hubei, including Wuhan and Huanggang. XAS is also working with 3,000 leasing firms, 27 financial institutions and 37 insurers to take the relief program national.
Free Transit for Medical Workers and Citizens in Local Communities
DiDi and its volunteer drivers have organized special fleets to offer free transportation for 20,885 certified doctors and nurses in Wuhan, Shanghai, Beijing, Xiamen, Ningbo and Nanjing. Similar support efforts are in the planning process for other cities in need. DiDi has put aside a special funding of RMB 200 million for protective medical supplies and allowances for these fleets.
Special Insurance Programs
A daily allowance of RMB 300 yuan (up to RMB 30,000 yuan in total) is made available for any DiDi taxi, ride-hailing, designated driving or Hitch service who is hospitalized for COVID-2019. A special fund up to RMB 500,000 will also be made available for special cases.
Open Cloud Computing Services
DiDi is also opening up its DiDi Cloud computing capabilities for free to support research and relief projects against COVID-2019 by medical and relief organizations, including the company’s Graphics Processing Unit (GPU) cloud servers, Server Load Balancer and Elastic IP, etc.
Currently, DiDi drivers in China are required to wear masks, disinfect their vehicles regularly and take additional protective measures while in service. DiDi driver-managers are distributing supplies throughout the country.
Apart from new daily disinfection routines, protective masks and gears, DiDi also announced a special COVID-2019 insurance program, together with special medical emergency allowances for its driver partners who continue to serve the citizenry as the nation’s transportation system faces unprecedented challenges.